At Ultra DermaCare, we are committed to delivering your orders quickly and safely across the UAE.

1. Processing Time

- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

- UAE Delivery: 1–3 business days
- Delivery times are estimates and may vary depending on location and external factors.

3. Shipping Fees

- Shipping fees are calculated at checkout based on your location.
- Free delivery may be offered during promotions or for selected orders.

4. Order Tracking

- Once your order is shipped, you will receive a tracking number via email or WhatsApp.
- Customers are responsible for providing accurate contact and delivery details.

5. Delays

- We are not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.

6. Failed Delivery

- If delivery fails due to incorrect address or unavailability, additional shipping fees may apply for re-delivery.

7. Damaged Items During Shipping

- If your order arrives damaged, please contact us within 48 hours with photos or videos.
- We will arrange a replacement or refund based on the case.

8. Contact Us

For any shipping inquiries, please contact:
Email: orders@ultradermacare.com
WhatsApp: `{`your WhatsApp number`}`

By placing an order, you agree to this Shipping Policy.